London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
Chesterfield Mayfair wins much-coveted AA award.
The Mayfair district of central London is renowned for luxury hotels and competition among them is strong. This is after all the area which is home to historic Brown’s Hotel, Claridge’s and the Dorchester to name but a few.
Yet despite this concentration of upmarket hospitality excellence, the Chesterfield Mayfair was the only hotel in Mayfair to receive the prestigious Inspector’s Choice Award at the recent 18th annual AA Hospitality Awards.
The AA certainly has a long history of hotel inspection dating back to the early 20th century. And each year it gives a red star distinction to hotels which “stand out as the very best in the UK and the Republic of Ireland.”
Out of 3,500 hotels inspected by the AA, only 200 received the prestigious award this year. The Chesterfield’s General Manager, Mr Oliver Raggett, was extremely keen to stress that the accolade was the result of the tremendous hard work and dedication put in by the hotel’s entire staff.
“Each member of the team here is passionate about delivering the highest standards of service in surroundings that are the epitome of splendid luxury,” he said. “It’s brilliant to have their effort recognised in this way.”
You can read a full interview with Oliver Raggett on the Red Carnation Hotel Collection blog or alternatively download a podcast in which he reveals how this gem of a luxury London hotel managed to win this fantastic accolade.
With a TripAdvisor approval rating of 93% and a ranking currently in the top 10 from over a thousand competitors in London, it would seem that guests who’ve stayed at the Chesterfield agree with the AA’s judgement.
“The hotel is luxurious and decorated beautifully… without exception, the staff were extremely professional and friendly,” commented one user.
Many others echoed these sentiments, and were particularly pleased with the hotel’s setting. “The location is brilliant,” according to another TripAdvisor user, “I doubt if there is a hotel in London that is so noise free, with such charming staff that have the ability to make you feel at home.”
The Chesterfield is owned by the family-run Red Carnation Hotel Collection, which has six luxury London hotels and a further seven spread between the UK, Switzerland, South Africa and the United States.
Indeed, we blogged previously on the company’s focus group dinner which was held at the Chesterfield – an occasion when the group MD (current Hotelier of the Year Jonathan Raggett) and other executives try to squeeze as much feedback as possible from previous guests.
In the opinion of Conde Nast Traveller magazine, the Chesterfield’s success at the AA awards is no fluke. Three other Red Carnation hotels received recognition in the magazine’s reader-voted ‘Gold List’ earlier this year as some of the best luxury boutique hotels in London and the world.
The Milestone Hotel over in Kensington was rated the ‘No.1 Hotel in London’ in the same publication, with an impressive score of 94.2%.
This is another hotel that has been extensively analysed on London Hotels Insight – we’ve previously looked at the colourful history of this boutique luxury hotel, its Tiny Noticeable Touches and the distinctive service style which ranked it as the best London hotel among TripAdvisor users for a significant period last year (it’s still in the top 5 TripAdvisor London hotels).
Photo credits: Chesterfield Mayfair Hotel, Milestone Hotel (Red Carnation Hotel Collection).