London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
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Claridge’s
Diane von Furstenberg is a renowned fashion designer, responsible for some the world’s most iconic creations over several decades, including the famous wrap dress. Her name is synonymous with immaculate taste. The Belgium-American fashion legend has also been a regular guest at Claridge’s over many years. She has now personally designed several showcase suites for [...]
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Last year we covered how Brown’s – one of London’s oldest hotels – won the Tea Guild’s Award for “Top London Afternoon Tea”. This coveted award – an “Oscar” of the tea world – is awarded after a series of rigorous, anonymous inspections conducted by the tea inspectors of the UK Tea Council’s Tea Guild. [...]
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To experience luxurious grandeur in the heart of one of the world’s most desirable capital cities, the Langham London – owned by Langham Hotels International – has long been one of the most sought-after addresses. But keen to avoid resting on its laurels, the company is set to make several million pounds worth of improvements [...]
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London Hotels Insight was at the climax of Hotelympia 2010 yesterday, London’s biggest hospitality exhibition. And we were there particularly to see the presentation by Conrad Smith, the Managing Director of Reardon Smith – the firm of architects which has spent the last few years renovating this iconic Art Deco gem of a hotel. It [...]
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Renowned for its affluent inhabitants, Mayfair is widely considered to be one of London’s “poshest” areas; a view not dispelled by its high density of private members clubs, expensive restaurants and designer shops. But there is more to Mayfair than meets the eye. Allow London Hotels Insight to take you on a mini-tour of some [...]
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This article will round up our look at London’s top “celebrity hotels”. Though our list is not exhaustive, we’ve already featured Blakes, The Dorchester and The May Fair in this special series of blog posts. Claridge’s and the Lanesborough also get their share of celebrity guests but are generally far too discreet to publicise this [...]
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In recent articles we’ve looked closely at the Milestone – a luxury hotel near Kensington – to see how it has become the current number 1 London hotel (at the time of writing) on TripAdvisor. Factors behind its rise include: 1. Its well-executed top 12 Service Standards (shared across the Red Carnation Collection of luxury [...]
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Isn’t it a great feeling when you know you’ve got real value for money? And surely the best way of experiencing this feeling is to walk into a hotel room that gets you genuinely excited. This feature shares some insider tips to help you get the best possible room at any hotel, whether it’s in [...]
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When we look for a hotel, we usually consider factors like location, amenities, rooms, décor, facilities and value. But since hotels are predominantly a “people business” doesn’t it also make sense to know the personalities of those serving us? And it is the “General Manager” more than anyone who truly sets the tone at any [...]
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Afternoon tea is a quintessentially English experience which lots of London visitors wish to experience. So we’ve now done some research to find the hotel currently independently-rated as doing it best. The Tea Guild was founded by the UK Tea Council in 1985. Its mission is to recognise establishments with the highest standards in serving [...]
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You often visit a city hotel and find yourself feeling slightly excluded from the local community. There’s frequently no sense of time, season or place. Some hotels are so “neutral” in décor that international jetsetters will wake up in the morning and not even realise where they are, let alone interact with any “real Londoners” [...]
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In an earlier article we compared how leading London hotels recruit talented staff. In this follow-up, we share research on how the same hospitality leaders go about training, motivating and retaining their best people. Here’s a review of findings from a set of personal interviews with hoteliers: Rocco Forte Collection (Brown’s in London). Sir Rocco [...]
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Choosing a hotel can sometimes be hard work. This article highlights a tool that aims to make it easy and fun. Even after trawling through guest reviews and the time-saving information provided on this blog, it’s often hard to choose between similarly-specified hotels available at near-identical rates. Especially as it’s often an intuitive “feeling” which [...]
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A recent article on this blog identified the Egerton House Hotel as the current number 1 guest-rated London hotel on TripAdvisor in July 2009. So as promised, I recently met Jonathan Raggett, CEO of Red Carnation Hotel Collection, to try to understand how it got there. This group ran a stunning 4 of TripAdvisor’s 5 [...]
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When most people think of the Lanesborough, they think of a 19th century regency-style building, personal butlers (your own “Jeeves” to unpack and press your clothes) and some of London’s most expensive suites. If you’re in the know about London hotels, you may also know it for serving possibly the best Bloody Mary in London. [...]
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“Art Deco” is a distinctively elegant style of architecture that came to London in the 1920s and 1930s and is still in evidence today. This article and its photos give you an overview of London’s stunning Art Deco hotels. Staying in an Art Deco hotel arguably gives you a truer feeling of “being in London” [...]
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