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Hilton Hotels

Since hotels are for domestic and international travellers alike, it makes sense that hotels should aim to be popular with business people and holidaymakers both at home and abroad. Some London hotels actively try to appeal to an international crowd, tailoring their services towards the expectations of a particular culture or nation. While others seem to almost […]

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Top 5 best uses of social media by London hotels.

by Elizabeth Hands on October 23, 2014

Social media has pretty much changed the world. It’s changed the way we receive our news, it’s changed the way we interact with our friends and it’s changed the way we do business. For hotels, it’s changed the way they interact with guests and potential customers. But some have embraced the trend more than others. […]

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Oh no, not again. I’ve just been drenched in cold water and I’ve got a cup of hot water that tastes as if someone put coffee in the machine a couple of decades ago. I’m sitting in the dark and the TV keeps changing channel to some steampunk family saga in Japanese. I’m in hotel […]

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Hilton appoints two new London General Managers.

by Rajul on December 23, 2013

As the rest of the London hotel scene winds down for Christmas, Hilton is getting busy with new appointments at a couple of its most high-profile central London properties. First we received news that Alison Palin (pictured above) – previously GM at Hilton Paris Charles de Gaulle – had taken the reins at the flagship […]

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Hilton’s London portfolio continues to grow.

by Rajul on December 4, 2013

Hilton Worldwide and Jurys Inn Hotels recently signed a franchise agreement to shift two of the latter’s hotels to the Doubletree by Hilton umbrella, while rebranding another as Hilton Garden Inn.  On the surface this looks a bit like a previous deal where Mint Hotels became Doubletree.  It allows Hilton to continue its assertive expansion […]

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Hilton Metropole is sprucing up its lobby.

by Rajul on December 3, 2012

The Hilton Metropole has been listed here in the past as one of our favourite hotels in London for doing business in.  It always had one of the most “functional” and convenient lobbies for meetings and its central location made it ideal for anything arranged at the last minute.  But clearly someone got tired of […]

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Wembley gets a new Hilton.

by Jules on July 31, 2012

Whilst most eyes are on Stratford, there is another stadium in London which will also be hosting Olympic events: Wembley.  What’s more, a brand new Hilton hotel has opened there in time for the Games.  The Hilton Wembley is directly opposite the stadium making it the most convenient hotel to base yourself for events and concerts in the […]

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Hotel lobbies – a waste of space?

by Andrea on July 24, 2012

Hotel lobbies seem to be on the way out – at least, the huge ones of the past (as exemplified by the Hilton Metropole London pictured above) seem to have shrunk.  Maybe no one finds them useful any more.  After all, what do you actually use the lobby for? There’s a business centre for connecting to the internet, […]

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Will Mint Hotels lose their name and freshness?

by Jules on November 18, 2011

When we heard Hilton had bought the hotel chain Mint Hotels back in September we were a little bit sad.  They have just 8 properties, including two in London – their Mint Tower of London and Mint Westminster hotels. The hotels offer good-value rooms in well-designed buildings at great locations and most importantly they all have free WiFi.  […]

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Hilton rides wave of London’s hotel boom.

by Rajul on August 5, 2011

In the run up to the London 2012 Olympic Games, the capital has seen an unprecedented rush of hotel expansion, with high profile renovations and new builds the name of the game.  Hotel giant Hilton Worldwide recently announced that it will open two new London Hiltons on the South Bank, provisionally slated for opening in […]

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Best 3 London Hiltons in 2010 on TripAdvisor.

by Rajul on August 25, 2010

Our analysis last year on London’s best Hiltons got great feedback as a tool for Hilton loyalty card holders to help them decide which hotel to choose in London (there are after all currently 22 London Hiltons to select from!). Today, we’ll revisit this analysis to see which Hiltons are currently “top of the charts” […]

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Loyalty wars: IHG versus Hilton.

by Rajul on February 12, 2010

Both IHG (which owns the Holiday Inn, Hotel Indigo, InterContinental and Crowne Plaza brands among others) and Hilton have lots of London hotels. For members of their excellent loyalty schemes, the ability to cash in points is essential.  Which is why we’ve already helped identify the best Hiltons and best IHG hotels in London based […]

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Top Islington gastro pubs and nearby hotels.

by Rajul on December 11, 2009

As winter is now upon us, the thought of snuggling up in a cosy pub with a glass of red wine and the Sunday papers is increasingly appealing.  There are few better places to do just that than Islington. Nestled between the hustle and bustle of Camden and the formality of the City, leafy Islington […]

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The unexpected charms of Canary Wharf.

by Rajul on September 7, 2009

Canary Wharf is London’s ultra-modern financial centre to the east.  It’s typically an area for business visitors, convenient for the small but handy London City Airport. Not surprisingly, hotels near Canary Wharf were prominent in our recent summary of London’s best business hotels. But did you know that it’s also a great area to enjoy […]

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InterContinental Hotels Group (IHG) is the largest hotel management company in the world, at least when ranked by “number of rooms”. This article aims to guide members of the IHG “Priority Club Rewards” loyalty programme to identify the best options for your stay in London. The company manages brands as diverse as Crowne Plaza, Holiday […]

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In an earlier article we compared how leading London hotels recruit talented staff. In this follow-up, we share research on how the same hospitality leaders go about training, motivating and retaining their best people. Here’s a review of findings from a set of personal interviews with hoteliers: Rocco Forte Collection (Brown’s in London).  Sir Rocco […]

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