London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
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Hilton on Park Lane
London Hotels Insight is all about inside information to help you enjoy a great stay in London by securing the best hotel for your budget.
But it’s also fun (and cheaper!) to hang out in London’s top hotels even if you’re not actually staying there. So we’ve crafted our “top 10” list of super London hotel [...]
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Both IHG (which owns the Holiday Inn, Hotel Indigo, InterContinental and Crowne Plaza brands among others) and Hilton have lots of London hotels.
For members of their excellent loyalty schemes, the ability to cash in points is essential. Which is why we’ve already helped identify the best Hiltons and best IHG hotels in London based on [...]
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Two of London’s most famous hotels – the Four Seasons Park Lane and the Savoy – are currently closed for refurbishment.
Here we provide you with a glimpse of the latest state of the works at both these hotels which are getting set for much-heralded relaunches in 2010.
The Savoy
We’ve already touched on the refurbishment [...]
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Isn’t it a great feeling when you know you’ve got real value for money?
And surely the best way of experiencing this feeling is to walk into a hotel room that gets you genuinely excited.
This feature shares some insider tips to help you get the best possible room at any hotel, whether it’s in London or [...]
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London has some truly stunning views to offer you. This special feature highlights the best of them for you.
The obvious place to start is the London Eye. Launched in 2000, it has already hosted around 30 million visitors.
It took 7 years to build and has won over 75 awards, carrying about 800 passengers per revolution.
The [...]
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As one hotelier once put it to me, the hotel business is simply “people serving people”.
So the quality and training of staff, particularly at the luxury end, is absolutely critical.
Different hotels have subtly different philosophies in how they recruit. Why should you care about this when you choose a hotel?
Because attentive and friendly staff are [...]
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Even the best hotels mess up occasionally!
What separates the elite hotels, the ones you come back to time and time again, is how well they respond after things go wrong.
We conducted some in-depth research of London hotels and hotel brands to see which ones have the best process for complaints.
In most of the examples below, [...]
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