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Le Meridien

The sun is shining, the mercury’s soaring, and tens of thousands of eager tourists are thronging London’s iconic attractions, landmarks and Thames-side walkways. The city’s many boutique hotels meanwhile are hard at work, with staff going that extra mile to make guests’ stays extra special. Here we take a look at some of the latest […]

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Summer is definitely the best time for hotel pop-ups. There are lovely ones in winter too, but in summer it’s all about cocktails, picnics and barbecues. The Marriott Park Lane has already launched its picnic-themed Roofnic with more seasonal pop-ups now following in its wake. The latest, called the Sipping Garden, is by Le Meridien Piccadilly, […]

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London hotels harness the power of scent.

by Andrea on September 3, 2014

When you walk into a hotel, you immediately notice the design, the lighting, the music. You might notice the texture of the furnishings, or the gleam of a polished marble floor. You’ll notice the smiles of the staff at the door or on the front desk. But the one thing you probably won’t notice is […]

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Review of Terrace Grill & Bar at Le Meridien.

by Jules on August 10, 2012

Last month Le Meridien Hotel in Piccadilly unveiled the refurbished Terrace Grill & Bar at the very top of the 5-star  hotel.  I recently went along to check out both the views and the food.  The restaurant is set in a daylight-flooded room and feels like a giant greenhouse overlooking London’s busy streets.  There is also an upper-lounge with […]

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As one hotelier once put it to me, the hotel business is simply “people serving people”.  So the quality and training of staff, particularly at the luxury end, is absolutely critical. Different hotels have subtly different recruitment philosophies.  Why should you care about this when you choose a hotel? Because attentive and friendly staff are […]

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Even the best hotels mess up occasionally! What separates the elite hotels, the ones you come back to time and time again, is how well they respond after things go wrong. We conducted some in-depth research of London hotels and hotel brands to see which ones have the best process for complaints. In most of […]

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