London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
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Rubens at the Palace
The UK’s “Hotel Catey” Awards – the Oscars of the hospitality industry – took place recently in London to reward excellence in 2009.
The deserved winner of the coveted “Hotelier of the Year” award was Mr Jonathan Raggett, Managing Director of Red Carnation Hotels.
We’ve often featured his company on this blog due to the incredibly consistent [...]
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In part 1 of this double feature, we mentioned how Red Carnation Hotel Collection goes to extraordinary lengths to elicit guest feedback by organising “focus group dinners” with previous complainants.
Having attended one such event a few weeks ago as an observer, I witnessed this at first hand and wanted to share my findings with you.
Questions [...]
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We’ve featured Red Carnation Hotel Collection repeatedly for one simple reason: consistently good guest reviews across all its London hotels.
All 6 of the company’s London hotels are currently in the top 22 on TripAdvisor, with 5 of the top 11 London hotels (and all offer free WiFi).
There have been various articles on this blog on [...]
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This blog’s free WiFi drive has certainly been ruffling a few feathers.
Several hoteliers (as well as their IT suppliers who seem to have a vested interest) are saying that hotel WiFi is too expensive to give away for free – as some comments under the recent “Open Letter to Hoteliers” testify.
While I appreciate that it [...]
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Having recently covered hotels for Christmas shopping in London, we now reveal the best hotels to actually stay in over the festive period.
Christmas in London creates a very special atmosphere. There’s a charmingly understated feel to the celebrations (except for New Year’s Eve when it tends to get a lot more exuberant!).
Though it rarely snows [...]
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