London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
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Rubens at the Palace
An interesting article by the Royal Correspondent of the Shropshire Star moans about the travails of trying to book a hotel in London on April 29th. There’s apparently been a surge of bookings from Royalty watchers around the world who simply must be in town around the key date. These are often people who travel [...]
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As someone who blogs obsessively about London hotels, I’m sometimes asked by hoteliers if starting a blog makes business sense for them too. My answer is “yes, but only if you are fully committed”. The web is littered with abandoned blogs and the world certainly doesn’t need more of them. What then defines a good [...]
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Some people are completely obsessed by the Royal Family and make it the major theme of their visit to London. If you fit into that category then there’s really only one hotel to consider for your next London stay. Not only does the aptly-named “Rubens at the Palace” score well on TripAdvisor thanks to parent [...]
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Isn’t it great to be in a hotel with that “little bit extra”? It’s often based on an intangible “feel good factor” conveyed by staff who love working there. We’re not talking here about marketing promises like Tune Hotels’ “five star beds at one star prices” slogan (Tune Hotels do certainly have their merits but [...]
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The UK’s “Hotel Catey” Awards – the Oscars of the hospitality industry – took place recently in London to reward excellence in 2009. The deserved winner of the coveted “Hotelier of the Year” award was Mr Jonathan Raggett, Managing Director of Red Carnation Hotels. We’ve often featured his company on this blog due to the [...]
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In part 1 of this double feature, we mentioned how Red Carnation Hotel Collection goes to extraordinary lengths to elicit guest feedback by organising “focus group dinners” with previous complainants. Having attended one such event a few weeks ago as an observer, I witnessed this at first hand and wanted to share my findings with [...]
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We’ve featured Red Carnation Hotel Collection repeatedly for one reason: consistently good guest reviews across all its luxury London hotels. All 6 of the company’s London hotels are currently in the top 22 on TripAdvisor, with 5 of the top 11 London hotels (and all offer free WiFi). There have been various articles on this [...]
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This blog’s free WiFi drive has certainly been ruffling a few feathers. Several hoteliers (as well as their IT suppliers who seem to have a vested interest) are saying that hotel WiFi is too expensive to give away for free – as some comments under the recent “Open Letter to Hoteliers” testify. While I appreciate [...]
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Having recently covered hotels for Christmas shopping in London, we now reveal the best hotels to actually stay in over the festive period. Christmas in London creates a very special atmosphere. There’s a charmingly understated feel to the celebrations (except for New Year’s Eve when it tends to get a lot more exuberant!). Though it [...]
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