London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
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Holiday Inn Express
Both IHG (which owns the Holiday Inn, Hotel Indigo, InterContinental and Crowne Plaza brands among others) and Hilton have lots of London hotels. For members of their excellent loyalty schemes, the ability to cash in points is essential. Which is why we’ve already helped identify the best Hiltons and best IHG hotels in London based [...]
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In the first of this two-part series, we dwelt on the considerable charms of Hampstead Heath. In part two below, we move south of the river to another underrated green space known as “Clapham Common”. Where Hampstead Heath is huge and wild parkland, Clapham Common has a very different feel to it. Though it is [...]
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InterContinental Hotels Group (IHG) is the largest hotel management company in the world, at least when ranked by “number of rooms”. This article aims to guide members of the IHG “Priority Club Rewards” loyalty programme to identify the best options for your stay in London. The company manages brands as diverse as Crowne Plaza, Holiday [...]
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In an earlier article we compared how leading London hotels recruit talented staff. In this follow-up, we share research on how the same hospitality leaders go about training, motivating and retaining their best people. Here’s a review of findings from a set of personal interviews with hoteliers: Rocco Forte Collection (Brown’s in London). Sir Rocco [...]
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It is hard to find value for money in an intrinsically expensive city like London. But however tempted you are, you may regret blindly choosing the cheapest hotel! To illustrate the pitfalls, check out the darkly humorous “Worst 10 hotels” on TripAdvisor. As you’ll see, 7 of the worst 10 UK hotels are in London! [...]
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As one hotelier once put it to me, the hotel business is simply “people serving people”. So the quality and training of staff, particularly at the luxury end, is absolutely critical. Different hotels have subtly different recruitment philosophies. Why should you care about this when you choose a hotel? Because attentive and friendly staff are [...]
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There’s no easy answer to this common question. In this feature we explore the pros and cons and then present you a good value, well-rated hotel that may potentially offer the “best of both worlds”. How then is “central London” actually defined? The London tube system defines the city into various “zones” and this seems [...]
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