London Hotels Insight provides up-to-date, independent advice for your perfect stay in London. We research guest feedback, meet management and identify hotels at the top of their game.
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Hilton on Park Lane
Thirty odd years ago, a hotel’s business centre was essential to business travellers: without it, you simply couldn’t communicate. You needed the fax back then for a start and later when the internet arrived you needed a networked computer to connect to it (and wouldn’t imagine getting one in your room). In fact, you relied on [...]
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I’ve had some truly horrible meals in hotels. After all, hoteliers know they’ve got a captive market – people who are too tired, lazy or jet-lagged to want to head out to a restaurant; so the quality of the food may often be compromised even in otherwise decent hotels. Bland ‘international’ cuisine that’s low on [...]
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Purely in the name of research of course, London Hotels Insight has been secretly checking out some of the UK capital’s very best hotel bars. We reviewed all bars anonymously and paid our own way. Visits were recent so opinions are up-to-date though you may not always agree with them. Any list of this kind [...]
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One of my favourite things in life is a great view. And although you could go to Parliament Hill on Hampstead Heath, you don’t necessarily have to struggle up a hill to gain access to a wonderful vista; you can also enjoy London’s best views with a drink in your hand. The Hilton on Park [...]
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In our last blog post we highlighted several of London’s ugliest buildings. Now let’s go a step further and put the spotlight on some of the city’s least attractive hotel buildings. Though it’s probably more accurate to call the following “nondescript” or “uninspiring” rather than “ugly”. Ironically, they often mask some pretty respectable hotels, which [...]
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London Hotels Insight is all about inside information to help you enjoy a great stay in London by securing the best hotel for your budget. But it’s also fun (and cheaper!) to hang out in London’s top hotels even if you’re not actually staying there. So we’ve crafted our “top 10” list of super London [...]
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Both IHG (which owns the Holiday Inn, Hotel Indigo, InterContinental and Crowne Plaza brands among others) and Hilton have lots of London hotels. For members of their excellent loyalty schemes, the ability to cash in points is essential. Which is why we’ve already helped identify the best Hiltons and best IHG hotels in London based [...]
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Two of London’s most famous hotels – the Four Seasons Park Lane and the Savoy – are currently closed for refurbishment. Here we provide you with a glimpse of the latest state of the works at both these hotels which are getting set for much-heralded relaunches in 2010. The Savoy We’ve already touched on the [...]
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Isn’t it a great feeling when you know you’ve got real value for money? And surely the best way of experiencing this feeling is to walk into a hotel room that gets you genuinely excited. This feature shares some insider tips to help you get the best possible room at any hotel, whether it’s in [...]
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London has some truly stunning views to offer you. This special feature highlights the best of them for you. The obvious place to start is the London Eye. Launched in 2000, it has already hosted around 30 million visitors. It took 7 years to build and has won over 75 awards, carrying about 800 passengers [...]
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As one hotelier once put it to me, the hotel business is simply “people serving people”. So the quality and training of staff, particularly at the luxury end, is absolutely critical. Different hotels have subtly different recruitment philosophies. Why should you care about this when you choose a hotel? Because attentive and friendly staff are [...]
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Even the best hotels mess up occasionally! What separates the elite hotels, the ones you come back to time and time again, is how well they respond after things go wrong. We conducted some in-depth research of London hotels and hotel brands to see which ones have the best process for complaints. In most of [...]
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